Alerts Section

Owned by Fernanda Walker
Last updated: Mar 23, 2023
3 min read

In the "Alerts" section you will always have the list of all your asset alerts available. Both the active ones, as well as those that are already finished. And you will also have the possibility to filter them by date, asset, properties or search for them directly with the help of the search field. You will also be able to recognize them and give feedback on them.

You can access by tapping the button in the lower menu:

 

A red circle displayed above the icon means that you have active alerts, regardless of whether they are recognized or not.

 

Each alert has the following information:

  1. Asset name. Asset to which the alert belongs.

  2. Alarm name. Name that identifies the alarm that has been generated.

  3. Max. severity. Reflects the maximum severity that occurred during the time the alarm lasted or the maximum severity that has been reached in case of continuing in "Active" status.

  4. Status. If the alarm does not have yet an end date, it will appear with the status "Active". If it does, it will appear with the status " Finished".

  5. Recognition. When an alert is not acknowledged, the " Recognize " button is displayed. Once it is recognized, this button is replaced by the one that allows giving feedback and, in addition, the label "Recognized" is shown in the upper right corner.

  6. Feedback. Before being able to give feedback on the alert, it is necessary to recognize it. Therefore, the "Give feedback" button will appear once it is recognized.

 

Filter and search alerts

You can filter or search for particular alerts using the search field, the date filter or by clicking on the icon to open more available filters.

Recognize alerts

In addition to being able to recognize or give feedback individually on each alert, you can also do so on several alerts at once by tapping on the "Recognize" button or on the "Give feedback" button.

 

Tapping on "Recognize" will open a window for you to select all the alerts that you want to recognize (only those that have not yet been recognized). When you have finished your selection, tap on "Recognize". A small confirmation pop-up will open. When you tap on "Continue" the alerts you have selected will switch to "Recognized" status.

 

Give feedback on alerts

If you click on the "Give feedback" button, a window will be displayed for you to select all the alerts that you can give feedback on, that is, those alerts that are already recognized. When you have finished your selection, click on "Give feedback". This will open the form to be filled in so that you can send your feedback.